To request a refund, please contact us through our Contact page. Include yourorder number, email address, reason for requesting a refund, and clear photos of the product. Our team will review your request and get back to you with the next steps.

We aim to respond to all inquiries within 24–48 hours.

If you need to change or cancel an order, click the button in the footer saying CANCEL / RETURN ORDER. Or contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can send an e-mail to glowerdsupport@gmail.com